PT
EMAF
.AI · Corporate Presentation · 2026

Automation and intelligence for business management

AI that sells, books and confirms — on every front of the business.

Far beyond customer service: EMAF.AI delivers the entire process. Customers see a WhatsApp conversation; behind it runs the complete system — lead capture, scheduling, sales, integrations, client management and decision-grade BI — on brand, 24 hours a day, in any industry.

Launched April 2026 The engineering behind the FIPE index (Brazil's national vehicle-price benchmark) 35 industries · 1 specialist each
02Who's behind it

Not a startup from scratch. The engineering that runs the FIPE index.

EMAF.AI is built on the same technical foundation that has kept national-scale indicators online, in high availability, for over 25 years. The team that delivers mission-critical data to FIPE, USP (University of São Paulo) and Brazil's Federal Government is the team behind your business's customer engagement.

35 million
data queries served on the FIPE vehicle index
Data-collection crawlers, Data Lake, BI (SSRS) and high-availability SQL Server replication — the same at-scale infrastructure behind EMAF.AI.
Leopoldo Zortea
Senior Managing Consultant · Data Architect · 20+ years at FIPE
SQL Server DBADW / ETLHA / Replication
+25
years of heavy-duty data engineering
+500
companies served across multiple industries
99%
client satisfaction
The data engine behind institutions of national scale
FIPE · 20+ yearsUSP · enrollment & undergraduate systemsFederal Government · CONABABRADEE · IBGE · FipeZap
04The complete system

Not just the assistant. The entire process.

The WhatsApp conversation is the visible tip. Behind it, EMAF delivers and integrates the entire workflow — the same data engine that runs national indices, now running your operation end to end.

Front
AI Assistant
Service and sales on WhatsApp, with automatic lead capture and organization.
Core
Data & Integrations
ETL, crawlers, APIs (REST/GraphQL) and high-availability SQL Server replication.
Operations
Client management
Customers, calendar, billing, inventory and production integrated end to end.
Decision
BI & Reporting
Executive dashboards and real-time KPIs (SSRS/BI) for data-driven decisions.
05Industry specialization

35 industries. Every agent built by a specialist in the field.

This is not a generic chatbot. Each vertical has an agent trained by someone who knows the industry — real workflows, objections, sales cadences and vocabulary. That is what separates "replying to messages" from actually running sales and the calendar.

Real estate agents Physicians Dentistry Physical Therapy & Chiropractic Therapies & Wellness Sales & Food franchises Business owner training + 28 more industries
+30k
customer interactions in 3 months, across multiple industries
−40%
in no-show rates per operation
24/7
on WhatsApp, fully integrated with the calendar
06How it works

From setup to the first booking

See the system working end to end.

From creating the assistant to connecting WhatsApp and the appointment landing on the calendar — the full flow, in under two minutes.

System walkthrough (fictional data).

07Demo · Aesthetics

The AI in action · Belle Époque Estética

Aesthetics: from "hi" to a booked ritual.

Sofia (the AI) welcomes the client, presents the premium ritual with pricing, shows the space and locks in the Saturday slot with the senior aesthetician — all inside WhatsApp.

  • Sells the right service: combines a facial cleansing + massage into a higher-ticket ritual.
  • Photos of the space sent in the conversation build desire and trust.
  • Booking closed with date, time and professional — confirmation with a summary.
16:9 version (big screen/YouTube): open video
08Demo · Chiropractic

The AI in action · Coluna Vital Quiropraxia

Chiropractic: the pain comes in, the assessment comes out booked.

A patient with lower-back pain: Marina explains the assessment and adjustment with pricing, eases his mind about the "crack" and secures the late-afternoon slot he asked for.

  • Clinical warmth without jargon — language the patient understands.
  • Sensitive questions ("does it hurt? is it safe?") answered on the spot, without losing the lead.
  • Slotted at the desired time (Thursday, 6 pm) with the right professional.
16:9 version (big screen/YouTube): open video
09Demo · Physical Therapy

The AI in action · Physio+ Fisioterapia

Physical therapy: post-surgery care booked in minutes.

A post-op knee patient with a doctor's referral: Paula walks them through the assessment, explains packages and insurance reimbursement, and books the first session.

  • The right protocol: assessment first, session plan right after.
  • Insurance: a transparent answer + receipt for reimbursement — objection resolved.
  • Clearly priced packages raise the average treatment value.
16:9 version (big screen/YouTube): open video
10Demo · Medical Clinic

The AI in action · Clínica Vida & Saúde

Medical clinic: appointments and check-ups with no phone queue.

The patient asks, Carla answers with pricing, advises bringing previous test results and books the general practitioner — freeing the front desk for the patients in the room.

  • Courteous triage: understands the need before offering a time slot.
  • Practical instructions (tests, documents) right in the conversation.
  • The doctor's calendar protected: only genuinely open slots are offered.
16:9 version (big screen/YouTube): open video
11Demo · Dentistry

The AI in action · Sorriso Prime Odontologia

Dentistry: from a cleaning to a whitening sold.

Ana settles the classic question ("does it hurt?"), presents whitening options with pricing and closes a cleaning + check-up in the same conversation.

  • Natural upsell: cleaning booked and whitening presented with pricing.
  • Patient fear handled with empathy — more conversions.
  • A full practice: the slot closed with the right doctor.
16:9 version (big screen/YouTube): open video
12Demo · Veterinary

The AI in action · Pet Care Veterinária

Veterinary: exam and grooming in the same conversation.

The owner describes Thor's symptom; Bia recommends the dermatology visit and adds a bath & groom for the same day — two revenue lines in a single interaction.

  • Symptom → appointment: responsible guidance, no "diagnosis by chat".
  • Bundled sale: exam + bath and grooming on the same Saturday.
  • A reassured owner, a full calendar and a well-cared-for pet.
16:9 version (big screen/YouTube): open video
13Demo · Beauty Salon

The AI in action · Studio Glamour Hair

Salon: from wish to booked transformation.

A client wants a new look for a wedding; Nina shows results, explains timing and pricing for a cut + brunette balayage, and closes the Saturday slot with the specialist.

  • Photos of results sell better than any copy.
  • Combined services (cut + color) = a higher ticket per client.
  • A date secured: ready for the big day.
16:9 version (big screen/YouTube): open video
14Demo · Barbershop

The AI in action · Navalha de Ouro Barbearia

Barbershop: a slot for tonight, closed all by itself.

The customer wants a cut + beard trim today; Léo shows the space, delivers the house experience (complimentary beer) and confirms the 7 pm slot with the barber.

  • Same-day booking with no one putting down the clippers to reply.
  • Combo sold (cut + beard) at a set price.
  • The house experience pitched upfront — the customer arrives already loyal.
16:9 version (big screen/YouTube): open video
15Demo · Car Dealership

The AI in action · SetMotors (100% real conversation)

Car dealership: from first interest to a confirmed test drive.

A real conversation with the AI in production: the customer asks for an SUV under R$ 130k, gets 3 in-stock options with photos, understands trade-in and financing, and walks away with a confirmed test drive.

  • Live inventory queried by the AI — options with pricing and full specs.
  • Vehicle photos on the spot; trade-in and financing explained with full transparency.
  • Test drive booked with a sales consultant, date, time and confirmation number.
16:9 version (big screen/YouTube): open video
16In real numbers

The system in production, right now.

These are EMAF.AI's numbers running today, with real clients across multiple industries, generating measurable results every single day.

35,345
Appointments processed
94,520
Contacts (our clients' customers)
26,034
WhatsApp conversations
17Conversion funnel

Follow-ups that turn into sales, measured in production.

For every follow-up message sent on WhatsApp, the system measures the full journey — from send to conversion into an actual sale. A funnel that pays for itself.

Sent
3,109
100%
Replied
2,138
68.8%
Booked
1,157
37.2%
Converted
1,065
34.3%
18In summary

All of this, in a single operation.

A complete AI and data system — from WhatsApp engagement to BI-driven decisions — backed by 25+ years of national-scale engineering, already validated and growing.

A complete, end-to-end system

AI assistant, data & integrations, client management and BI — not just customer service.

A specialist per industry

35 industries, each agent designed by someone who knows the vertical.

National-scale infrastructure

The same engineering that runs the FIPE index, in high availability.

Real, measured results

+30k customer interactions in 3 months and −40% no-shows per operation.

Ready to demonstrate the system live, industry by industry.
agenda.emafdados.com.br
19Differentiators

What sets EMAF apart

While ordinary scheduling tools merely display a calendar, this system runs the business — from the first "hi" on WhatsApp to payment, invoicing and BI-driven decisions.

0124/7 AI receptionist
Answers, books, reschedules, confirms and collects payment on WhatsApp on its own — no customer lost to a slow reply.
02Everything in one system
Calendar, AI, client records, finance, medical records, documents and invoicing integrated — not 4 or 5 disconnected apps.
03Fewer no-shows
Automatic confirmations, reminders and follow-ups, plus a waitlist that pings the moment a slot opens.
04Automatic reactivation
The AI spots who has gone quiet and reaches back out — turning a dormant base into new bookings.
05Specialty-specific records
Physical therapy, chiropractic, dentistry and aesthetics, with intake forms, progress notes and clinical history.
06Legally valid documents
Prescriptions, medical certificates and contracts in PDF, with the clinic's logo and ICP-Brasil digital signature (Brazilian digital signature standard), delivered via WhatsApp.
07Real financial management
Sales tabs, payments, store credit and dashboards for revenue, occupancy and ticket size — with an auditable history.
08Native payments
PIX (instant payments), cards and electronic service invoices (NFS-e) inside the system, no external app required.
09Painless migration
Imports history from Trinks, AVEC, AppBeleza, Simples Dental and others — switch systems without losing a thing.
10Multi-channel and multi-location
WhatsApp (including Meta's official API), Instagram and website; networks with headquarters and branches.
11Facial-recognition check-in
Event attendance and access confirmed by face — no paper lists, with photos protected under Brazil's LGPD privacy law.
12Emergency escalation
The AI detects an urgent situation in the conversation and alerts the doctor or professional in charge immediately.
20Scalability

Built to grow without multiplying cost.

The same national-scale engineering in the architecture: one platform serves hundreds of isolated businesses, with each component scaling independently.

01Native multi-tenancy
One platform serves hundreds of mutually isolated businesses — client growth without spinning up one installation per client (low marginal cost, single upgrade path).
02Independent services
Dashboard, API and WhatsApp bot scale separately — only the component under load gets reinforced.
03Resilient WhatsApp bot
Reconnects dozens of numbers within seconds after any update, with buffering/anti-flood for message spikes.
04Multi-number, channel and location
Multiple WhatsApp numbers + Instagram + website, and networks with HQ/branches, all on the same platform.
05Background processing
Follow-ups, reminders, syncs and migrations run asynchronously — never blocking real-time conversations.
06Bulk onboarding
Bring in thousands of contacts and records via batch load (not one by one) — large clients migrate fast.
07AI with cost under control
Multiple AI providers and adjustable reasoning effort: conversation volume scales while cost per client stays in check.
08Isolation and governance
Every query scoped per client (no cross-tenant leakage), auditable financials and Meta's official API for volume.